Most GOtv subscribers are often face with the problem of missing TV channels, in this blog post, I will be guiding you on how to rescan GOtv to find missing channels.
When some TV channels have suddenly disappear on your GOtv, what is really expected from you to do to resolve this issue, is to Rescan your GOtv Decoder, provided you Antenna is working and properly connected to your decoder.
If you Antenna is working and is not properly connected to GOtv Decoder , you will not be able to receive any TV channel at all.
However, if you Antenna is not working at all, you have to fix your Antenna problem before Rescanning.
So always ensure that your Antenna is working and is properly connected to right port on the back of your GOTV Decoder.
When customers are faced with this problem, most customers will call customer care or sending them email for assistance.
Without knowing that there many ways to do this without stressing by yourself.
What is GOtv Africa
GOtv Africa is a paid TV terrestrial service in Africa owned by broadcaster MultiChoice.
It mainly consists of African and international programming.
The terrestrial TV service was founded in October 2011 by MultiChoice.
It features news from the BBC, Al Jazeera and CNN, sports via SuperSport & ESPN, local & international content from Africa Magic & M-Net Movies among other channels, including Free To Air.
Also Read: How To Pay GOtv Subscription With MyGOtv app
It is currently available in countries such as Nigeria, Kenya, Namibia, Ghana, Malawi, Zambia, Zimbabwe, Mozambique & Uganda. The current director general is John Ugbe.
How to Rescan GOtv Decoder to Resolve Missing Channels Issues
If you switch on your Gotv decoder and some channel are missing don’t worry just follow this steps below.
- Get your Gotv remote and click on menu the white button to your left
- from the display menu click on ADVANCED OPTIONS.
- Click on INSTALLATION
- Click on AUTOMATIC SCAN
- The scanning will commence please do not switch off your decoder or interrupt the scanning process.
By default, you will get all Gotv TV channels and radio channels once your done scanning click on the “exit” button on your remote.