Travelex says UK money transfer and wire services back online after hack

Travelex says UK money transfer and wire services back online after hackTravelex Ransomware systems

Travelex says UK money services back online after hack

Travelex’s UK international money transfer service and wire offering is fully operational again, it said on Tuesday, almost a month after a crippling ransomware attack forced staff to use pen and paper to calculate foreign currency exchanges.

The cyber attack forced the company to take all its systems offline, causing chaos for New Year holidaymakers and business travellers seeking online currency services.

It is more than a week since the company, owned by Finablr, said that the first of its customer-facing systems in Britain was up and running again and a phased global restoration of systems “firmly underway”.

Also Read: Travelex UK systems are back online after Ransomware attack

Despite saying at the time that an automated order placement service used by a number of its British retail banking partners was already live, travel money websites at Tesco Bank, Barclays, HSBC and Virgin Money all Travelex customers were still offline when checked on Tuesday.

Finablr said last week that the Travelex cyber incident would not impact 2019’s results, nor was it expected to have a material impact on the company’s performance in the current year.

Also Read: Ransomware: cripples Travelex systems

Travelex, which was hit by ransomware called Sodinokibi, has not said if it paid any money to the hackers. British media reports, including from the BBC which said it had spoken with the hackers, have pegged the ransom demand at $6 million.

However, Travelex’s losses will be at least partly covered by a cyber insurance policy arranged by broker Gallagher, three insurance industry sources said.

Gallagher declined to comment, while Travelex did not respond to a request for comment.

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OYAKHILOME OGBETA

Oyakhilome Ogbeta is a web developer and networking engineer. Oyakhilome has more than six years' experience in networking. Oyakhilome has a proven track record in networking/web applications deployment.

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